Your medical professionals care most about one thing: how they care for you. That’s why they’ve hired us. We’re RavePoint. Our name comes from our customers who rave about our services. Here’s why:
RavePoint handles the time-consuming tasks of communicating, educating, confirming, scheduling, and rescheduling, allowing the medical-office staff more time to focus on providing the best possible customer service to patients, while also meeting the needs of doctors, nurses, and other medical professionals.
Simply put, it’s much more effective when office staff are able to concentrate on you—the patient—when you’re right in front of them, while allowing an automated service to take care of the patient who isn’t there at the moment. That patient needs just as much attention, virtually, and that’s where RavePoint comes in.
HOW IT WORKS
RavePoint keeps you fully informed and updated about your upcoming appointments. We do this by delivering a series of reminders, including
These reminders will come from your choice of
When you receive your reminders, you’ll be asked to confirm or cancel your appointment
YOUR PREFERENCES
When you receive an email from us, you can click on the link that says, “Please take a moment and update your preferences for future notifications.” Here, you can also update your contact information. The link will open a Web browser where you can add phone numbers and email addresses as well as tell us how you prefer to be contacted.
YOUR THOUGHTS
Following your appointment, you will be invited to take an online survey. Hearing from you about your experience is our best way to provide even better service to you and our clients.
